Algemene Rekenkamer

Verantwoordingsonderzoek Online

We want to create a website called 'Verantwoordingsonderzoek Online'. We want to start by getting a thorough information design

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Solution

Each year, the ‘Algemene Rekenkamer’ (Governmental Audit Bureau) publishes the findings of her Accountability Research, in which the Bureau researches the finances, policy and management of the national government.

In 2013 the ‘Algemene Rekenkamer’ will publish these findings on her website ‘Verantwoordingsonderzoek Online’ (Accountability Research Online). Its most important target groups consist of the members of the Dutch parliament and their staff.

The research findings consist of a great deal of details. An information design was made in order to present all the information as clearly as possible. Previous years’ findings were used as a base. A thorough information design was crucial. Not just due to the complexity, but also the sensitivity of the information.

That complexity and sensitivity led to a lot of time spent with the Bureau’s researchers in order to create clarity for the researchers as well as for the target group.

The information design was consequently translated into an interaction design, of which we made a visual design. At one point the design was tested with users by a third party. The users scored the design with an 8 out of 10. Findings were used to improve the design even further.

Activities

  • Sessions with stakeholders about the existing situation and requirements
  • Information design
  • Interaction design
  • Visual design

Deliverables

  • Information model
  • Information structure
  • Storyboards
  • Wireframes
  • Interaction specifications
  • Design of each template (Photoshop)

Impact

One of the challenges was to make the information and interaction design future proof, and to enable users to compare findings from several years in the past. With changes in politics government institutions change as well. We used to have a Ministry of Agriculture in the Netherlands, but Agriculture quite recently was made part of the Ministry of Economic Affairs.

With this design the Algemene Rekenkamer can publish the findings of its accountability research for years to come.